Introduction

Agnira Logistics Pvt Ltd ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Personal Information

We collect personal information from you in various ways, including:

• Registration: When you create an account, we collect information such as your name, address, email address, phone number, and payment details.
• Service Use: When you use our logistics services, we collect details related to the shipments, including pickup and delivery addresses, package contents, and recipient information.
• Communication: If you reach out to us via email, phone, or through our website, we may collect your contact details and any other personal information you provide.

Non-Personal Information

We also collect non-personal information automatically when you interact with our website. This includes:

• Usage Data: Information about your interactions with our website, including as the pages you visit, the time and date of your visits, the time spent on those pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and hold certain information.

Use of Information

We use the information we collect in the following ways:

• To Provide and Maintain Services: We use your information to deliver the services you request, including processing and fulfilling orders.
• To Improve Services: We analyze the information to understand how our services are used, to enhance the website’s performance and improve the quality of our services.
• To Communicate: We use your contact information to send you updates, notifications, and other information related to your account and our services.
• To Comply with Legal Obligations: We process your personal information as required by applicable laws and regulations.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party service providers that assist us in operating our business, such as payment processors, delivery partners, and IT service providers.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security

We implement a variety of security measures to ensure the protection of your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience, track usage patterns, and collect analytical data. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit the functionality of the website.

User Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to applicable legal constraints.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in such communications or by contacting us directly.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at: